At Sew What? and Rent What? DRAPES come and go, daily – even hourly – around here. Indeed that is what we do – we sew, prep, pack and ship drapes. Entertainment and Event Drapes to be specific. Drapes for rock concerts, for trade shows, for schools, for worship events and for theatre productions. Main stage drapes, austrian drapes, stage skirts, legs and borders, scrims, cycloramas and backdrops. you name it – we stitch then ship them. They leave us in hampers, boxes and bags – off to adorn.

However when it comes to rental inventory – we aren’t done there….. Shipping the order is just half of the project!. You have to get the drapes back! And that is where Marianne Lopez comes in and just shines as a traffic and inventory manager!

marianne

Our rental drapery contracts all vary tremendously – in both inventory content and length of time they are rented. Marianne manages the orders from the onset. Initially after the contract is confirmed and the inventory reserved Marianne instigates a full inventory investigation – to make sure that there are no potential hang-ups that might impact filling the order correctly and timely. Next it is shipping and freight coordination – which she has a handle on like no one we have ever met!

Once the order is pulled, inspected and prepped then it runs thru an RFID reader, as all the items in inventory are tagged and identifiable with a scanner RFID tag. This checks that the order is correct and that there are no quantity errors and from there the drapes head out to perform!

Marianne is then tracking each and every order that is out (as well as managing the new ones that are going out) to make sure that the returns are made timely back to us. Some of them she will coordinate with our van and driver, others with our preferred freight forwarders, and more yet with fedex. Some clients will even return the drapes to us as well at our facility here in Compton.

Keeping track of so many individual items and orders is a massive undertaking! With 5 sales associates writing up orders and rentals it certainly keeps Marianne on her toes! Managing the returns, identifying rental extensions, managing the inventory and substitutions in the system keeps our clients smiling.

Just today in fact we received such a nice client compliment, who said that ”Marianne is the reason that he keeps coming back to use our company.” How great is that!

Congratulations Marianne, we love having you on our team!