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Monthly Archives: November 2012

20 11, 2012

Rent What?’s Optional Damage Waiver – To waive it or to take it?

By |November 20th, 2012|Education|2 Comments

Occasionally, @#$& happens. Daily even, if you are on tour! Rather than force you to “eat” the repair costs (which can chew into your production budget), we offer a small Damage Waiver protection fee when you place your order. Then, if something bad happens to your drapes, we will make repairs or handle cleaning at no extra charge within the limit specified on your order.

It works like this – you rent $1200.00 worth of white pipe and drape for a ballroom wedding. The Bride and Groom decide to throw cake at each other in the heat of the moment– and voila! Now you got yourself some Cake-Drapery. So – in this case the cleaning fees would be in the range of $400.00 to get them laundered and re-flameproofed. Without the pre-paid damage waiver in place you would be billed this additionally at the time of the return. With the damage waiver in place (a pre-pay of $150.00 on a $1200.00 order) you just plain old “don’t hear from us again”…….

Here’s another – You rent two pop up dressing rooms for less than $500.00 for your local Cheer Team to prep for the Friday night High School football game. While you aren’t looking the girls have professed their love for the goalie and signed their names in red lipstick on the inside of it – nothing like making memories.   The long term memory for you with the optional Damage Waiver ($75.00 on an order totaling less than $500.00) will be………. NO MEMORY – yes – you got it – you won’t hear from us. Of course, without the waiver, sadly the lipstick won’t wash out and the textiles need replacing. Expect a bill of close to $800.00 on that one.

Lost items are not covered – so don’t leave anything behind. But do consider the optional Damage Waiver next time you place your order with us…… Some clients say “why bother? – I have insurance already.” Of course – that is understood. You should have! But do you want to lodge a claim with a typically hefty deductible for the sake of some dirty drapes? That is the question. Up to you – that is why we make it “optional!” It is innovative, yes. Like us.

Of course – there is some blah blah to read – on the website FAQ’s ( for those that want to scrub to the nitty gritty – but I’m yet to have a client who regretted taking the waiver – only the opposite has been my experience……..

Hey – ever seen a stagehand walk mindlessly across a seamless white cyc? LOL – we have!

16 11, 2012

What’s Behind a “Name”? A Drape!

By |November 16th, 2012|Authors, Company, Products|0 Comments

Was listening to the chatter in the office the other day – “so and so” on the TV and “whose-a-me-watch-it” on tour…….. Had to laugh to myself – as one would tend to expect that the conversation would evolve to be about a stage concert – a live theatre performance – great musicianship – or an artist’s choice of encore even. But no – alas – we talk about ……….The Drapes. Indeed, what we love to talk about is the Industrial Textures Metal Mesh “behind” the singer – or our White Voile with Low Tech LED’s being obstructed by the band riser….

YES – You gotta love it – I think that is a sign of our collective passion for our products.  Sew What? is 16 years in business now, and Rent What? approaching 4 – and I can confidently state that you can’t pay someone to care about a product – not a company representative NOR a client. Indeed, passion comes where interest or need meets performance……Not just product performance – but people performance. We love what we do and we stand behind what we consider are the rockin’est stage drapes and backdrops you can get. Yes – it’s love. And our clients can tell!

So, speaking of love – and being in front of the drape – here’s our very own Gwen Winter – blocking the view of a very nice Red Austrian from Rent What?’s Rockin’ Red series…. LOL. WE LUV’YA GWEN. Now there’s a Gal with Passion!……….move outta the way would ya? 😉

13 11, 2012

Layering Stage Drapes for a Unique Look: Part 2

By |November 13th, 2012|Products, Projects|1 Comment

In my next entry in the Rent What? “Layering Series”, I’d love to showcase our gorgeous seasonal drapes that look especially fantastic when layered with drapes from one of our corresponding collections. This first example is from a recent David Archuleta Tour, in which the set designers wanted to be sure to create a look that was going to be versatile enough to use for the entire concert. They started with some very rich Gold Supervel drapes from our Timeless and Traditional Drape Series. Using our Gold Supervel headers, Swags, Swagettes, and Legs, they were able to create the perfect framing for the stage. Next they added some of our velvety red bows to help tie back the Gold Supervel Legs, and large holiday decorative Christmas ornaments, which are made from a very sturdy plastic which allows them to be durable yet lightweight enough to help decorate any sort of stage design.

All of this is hung in front of our charming and delightful White Voile Low-Tech LED drapes. Front-lit to reflect any colored light thrown at it, or back-lit to create a truly mystical appearance, these drapes are extremely versatile when used as a White Voile backdrop. Turn on the lighting from within the drape and you’ve now got yourself a real show-stopper! We’ve also got some gorgeous green garlands with red and gold bows which complete any seasonal scene you want to depict, and help tie everything in together, cleanly and beautifully.

Another way to help celebrate the majesty of the season is to layer in drapes from our Rockin Red Drape Series. Not only is it the ideal shade for any holiday-themed event or show, but Rent What? has such a diverse collection of red Swags, Swagettes, Legs, Borders, and Valances that you are sure to find the perfect pieces to complete your look. Layer in some of our holiday decorations, and even some Gold Supervel or White Voile LED pieces, and you can create magnificent staging that will completely dazzle your audience and bring them easily into the holiday spirit! We love seeing what our clients like to mix and match from our rental drapery collections to help make the exact look they are going for.

9 11, 2012

Buying (and selling) Used Stage Drapes

By |November 9th, 2012|Authors, Company, Education, Products|2 Comments

Now THIS is a very interesting subject – When to sell used stage drapes – and – When to buy used stage drapes. Some callers are quite shocked to learn that we don’t (as a habit) sell our “old” rental drapes. See the thing is – if it is “old” and it doesn’t represent our inventory or company appropriately, why would we want to sell it into the marketplace? Sure – we could cut off our labels and pretend it isn’t ours…. but that just isn’t our style. I like to think we are way cooler than that.  If it is done, dirty or seen better days, then we just plain old call it a day.

Why be cautious as a buyer?

With used rental backdrops and softgoods you have to be careful. Rental drapes work hard. Real hard. Curtains made of textiles which were originally “robust in their flame retardancy” are often exposed to multiple washings – not to mention all sorts of environmental factors, such as paint oversprays, hairspray and cosmetic dusts and worse yet – pyrotechnic dust or fog machine juices….. all flammable. We wash, re-treat and test on a schedule that keeps the drapes in a market worthy condition – but needless to say I can’t imagine anyone wanting to do all that before “selling off” old gear. Our advice – if it is too good to be true, it probably is. Make sure you aren’t buying into someone else’s safety hazard.

Beware the reaper – and old technology……

With regards to “used” star drops and fiberoptic drapes……. I’m asked often about this, as they are typically a heftier investment than standard stage drapery. LOL – if it aint workin’ then I can’t imagine why you might want it! Don’t forget that anything with electrical components (specific model controllers, etc) is likely to be old technology pretty quickly these days – so don’t get stuck with a bundle of LED backdrops that you can’t get replacement controllers for…….

New drapes can be affordable!

Not only is it worth getting a “new drape” cost comparison, I can tell you that “new” drapes DO hit the market at times – for example – a custom order made for a client that changes their mind about dimensions – or design. Or a client whose tour cancels after the gear is built. So in this case, where the softgoods are new – the rule of thumb is to ask when it was built and what flame certification it is coming with it. Make your best judgment at that point.

Ha! Fancy that – the voice of caution today!


6 11, 2012

Blogging – Why We Do It

By |November 6th, 2012|Company, News, Rent What Team, Sew What Team|2 Comments

Last week, we were excited to learn that this blog was featured by Dell Social Business Connection in a post on how other companies can utilize our blog as an example of ways to be “thought leaders” in their own industries.  All of us involved with the blog were so excited to be recognized.  Star Marketing designed a beautiful, easy to navigate design for us.  Each of our contributors has his or her own distinctive voice, but all fit within our overall “brand voice.”  We showcase our expertise, celebrate our projects, and try to provide our readers with content that is varied and interesting and engaging.  We are so honored that our hard work has been recognized by Dell as a model for other companies considering moving into the area of blogging.

This got me thinking about the history of this blog.  As the “blogmaster,” I became involved at the inception, on March 24, 2009, with the official launch of the blog and its first post.  When the blog first started, I was the primary author, with Megan Duckett also contributing from time to time.  It was a new experience for me, learning the mechanics of a new platform, coming up with new and interesting topics, writing posts two to three times a week.  There were times when I got writer’s block and worried that my posts were uninspired.  Other times, I was flooded with ideas.

Over the last 385 posts (and almost four years), there have been some changes to the blog.  I have remained the “blog master,” but I am posting less frequently now to allow some of our other talented staff members to shine in the blog arena.  John Rios has provided great insight into the world of graphic art and digital printing.  Marianne Lopez came on board early this year to provide a perspective from Rent What? Inc., focusing on rental drapery and operations, and since has evolved into posting on subjects applicable to both companies.  And of course, Megan continues to contribute a unique perspective gained from over fifteen years in the field of custom stage curtains.

That leads me back to the title of this blog.  Why do we do it?  We do it for you, our readers.  We want to inform you, educate you, inspire you, entertain you.  Hopefully, we have succeeded in our goal, and will continue to succeed for years to come.